Support Memory Weave

Nov 1, 2025
Code

Built an LLM-powered pipeline for transforming unstructured customer support messages into structured tickets using FastAPI, LangGraph, and PostgreSQL. Features automated conversation ingestion, multi-step ticket structuring, semantic vector retrieval with SentenceTransformers, and evidence-based reply suggestions backed by realistic conversational datasets.

LLM
Mohammadhossein Akbari Moafi
Mohammadhossein Akbari Moafi

AI Researcher and Engineer passionate about building practical, efficient intelligent systems across vision, multimodal, and knowledge-driven applications.